Guarantees

The art reproductions in the ShopArt catalog are constantly updated according to the highest quality print standards available on the market today. All images are in very high resolution and in uncompressed digital format. ShopArt's staff uses state-of-the-art hardware such as professional monitors and spectrophotometers to ensure perfect correspondence between what is displayed at the pre-press and the post-print result. All this is supported by the use of Epson professional plotters that use K3 Ultracrome water-based pigment inks suitable for indoor use and with high resistance over time even when exposed to direct sunlight.

Warranty for ShopArt means:

  • Image quality;
  • Just crafting of the painting and painting service;
  • Quality of printing materials;
  • Packing quality;
  • Quality of the shipping service entrusted to express courier;
  • Right of withdrawal;

The art prints of ShopArt are appreciated all over the world for the great fidelity of colors and shapes compared to the original works. Our range of items, which includes hundreds of posters, art prints, combined with the mounting service on wooden frames and a guarantee of total satisfaction and quality, allows our customers to choose easily and safely the ideal solution for the house, the apartment or the office, all at a reasonable price.

Rights of withdrawal

In case of damaged article by the courier

Upon arrival of the package by courier, the customer is required to check the external integrity of the package. Any problems of damage should be noted in the bulletin that the courier will tell you to sign: SIGN WITH RESERVE SPECIFYING THE DAMAGE SENT, example broken package, ripped packaging, the contents of the package moves ... All our packages have a valid insurance coverage only if the damage in the bubble is noted that the courier will tell you to sign. When opening the package, please send to our email the digital photographs of the damage found. In this case, the same item ordered will be sent to you at our expense.

Return for other reasons

If you inform us of your intention to return the item within 14 days of receipt, you may also be entitled to reimbursement of shipping costs. Shipping costs means the price you paid for sending the product to your address. The goods must be returned using the original packaging. We also remind you that the cost of shipping for the return of the items will be your responsibility and in this regard, we strongly recommend sending the package via a courier that allows you to follow the status of the shipment. The package must be returned to our premises in complete conditions. If the package is damaged and the contents spoiled, there will be no right to reimbursement.

Payment of refunds

Refunds will be issued with the same payment method used for the initial transaction excluding the cash on delivery. No additional charges will be applied to the refund.